Lead ServiceNow Developer

At ADS, no idea is off limits, and we celebrate creativity and bold moves.  For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials.  Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary products. What does that mean? When it storms, we capture rain with our drain basins, convey it with pipe, store it using chambers and finally treat it with our water quality products, before safely returning water back to the environment. We handle, what we call, the entire lifecycle of a raindrop. Our products help prevent flooding, which increases quality of life for people living in large cities, suburbs, and rural towns. We also believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers. 

We have amazing stories to tell, and we need your help getting our story out there. To learn more about ADS, please visit our website at www.adspipe.com.

We are seeking a talented and experienced ServiceNow Development Lead to join our dynamic team. As a ServiceNow Architect, you will play a critical role in designing, implementing, and maintaining our ServiceNow platform to support our many modules. You will work closely with stakeholders to understand requirements and translate them into scalable, efficient, and innovative solutions using the ServiceNow platform.

Primary Job Responsibilities:

The responsibilities of this position include, but are not limited to:

• Lead the design and architecture of the ServiceNow platform to meet the organization's business needs, ensuring scalability, performance, and reliability.
• Collaborate with cross-functional teams to identify requirements and design solutions that leverage the ServiceNow platform effectively.
• Develop and maintain ServiceNow workflows, forms, and scripts to automate and streamline IT and business processes.
• Design and implement data integrations to ensure seamless data flow between ServiceNow and other systems.
• Stay current with ServiceNow industry best practices and trends, and apply them to optimize the platform for efficiency and user experience.
• Create comprehensive documentation of ServiceNow configurations, customizations, and processes.
• Provide training and knowledge transfer to IT and business teams on ServiceNow best practices and usage.
• Ensure the security and compliance of the ServiceNow platform by implementing access controls, security policies, and auditing mechanisms.
• Stay up-to-date with security vulnerabilities and apply patches and updates as needed.
• Identify and implement performance improvements and resolve technical issues.

Job Skills:

This position should possess the following skills/knowledge:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Understands ServiceNow best practices
• Proven experience as a ServiceNow Architect or similar role, with a track record of successful ServiceNow implementations.

Educational Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8-10 or more years of IT implementation experience of key technologies for large enterprise organizations.                                

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.